To obtain warranty service, please contact the manufacturer for authorization using their guidelines. Please note our service territory is Manhattan only.
Beverage Air Corporation
3779 Champion Blvd
Winston Salem , NC 27105
Warranty Repair/Service Request:
Choose "option #2"
or after business hours, call 877-866-1223
Please check the following:
(1) that the condenser coil is clean;
(2) there is power at the outlet, that the unit is on a dedicated
circuit and not on an extension cord;
(3) If on a GFI, make sure it’s not tripped.
Otherwise, Beverage Air WILL NOT cover the service call request and the end user will be responsible for service call charges.
Before You Call:
You will need to have the following information:
• Location Address
• Phone Numbers (cell and business location)
• Hours of Operation (including cleanup crew)
• Model and Serial # of the Unit
• Proof of Sales Receipt (if just out of warranty)
• Description of the Problem
After You Call:
They will give a repair authorization number and forward the request to Alert Refrigeration.