To obtain warranty service, please contact the manufacturer for authorization using their guidelines.  Please note our service territory is Manhattan only.

Contact Information:

Continental Refrigerator
National Refrigerator & A/C Products, Inc.
539 Dunksferry Rd
Bensalem, PA 19020

Warranty Repair/Service Request:

Call: 800-523-7138, ext(s). 3301, 3302, 3303
Email: jcadwallader@nrac.com
Email: sryan@nrac.com
Email: klewis@nrac.com

BEFORE YOU CALL:

Use this link to visit the Continental Refrigerator channel on YouTube. Here you 
can find instructional videos that will answer common questions and show you how to do simple maintenance and repairs to your Continental Refrigerator products.

CAUTION:

Please check the following:

1. Make sure the condenser coil is clean;
   
2. There is power at the outlet, that the unit is on a dedicated circuit and not on an extension cord;
   
3. If on a GFI, make sure it’s not tripped.
   

Otherwise, Continental WILL NOT cover the service call request and the end user will be responsible for service call charges.

Before You Call:

You will need to have the following information:
• Location Address
• Phone Numbers (cell and business location)
• Contact(s)
• Hours of Operation (including cleanup crew)
• Model and Serial # of the Unit
• Proof of Sales Receipt (if just out of warranty)
• Description of the Problem

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After You Call:

They will give a repair authorization number and forward the request to Alert Refrigeration.

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