To obtain warranty service, please contact the manufacturer for authorization using their guidelines. Please note our service territory is Manhattan only.
Contact Information:Continental Refrigerator
National Refrigerator & A/C Products, Inc. 539 Dunksferry Rd Bensalem, PA 19020 Warranty Repair/Service Request:Call: 800-523-7138, ext(s). 3301, 3302, 3303
Email: jcadwallader@nrac.com Email: sryan@nrac.com Email: klewis@nrac.com BEFORE YOU CALL:CAUTION:Please check the following:
Otherwise, Continental WILL NOT cover the service call request and the end user will be responsible for service call charges. |
Before You Call:You will need to have the following information:
• Location Address • Phone Numbers (cell and business location) • Contact(s) • Hours of Operation (including cleanup crew) • Model and Serial # of the Unit • Proof of Sales Receipt (if just out of warranty) • Description of the Problem After You Call:They will give a repair authorization number and forward the request to Alert Refrigeration.
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