To obtain warranty service, please contact the manufacturer for authorization using their guidelines. Please note our service territory is Manhattan only.
National Refrigerator & A/C Products, Inc.
539 Dunksferry Rd
Bensalem, PA 19020
Warranty Repair/Service Request:
Call: 800-523-7138, ext(s). 3301, 3302, 3303
BEFORE YOU CALL:
Please check the following:
Otherwise, Continental WILL NOT cover the service call request and the end user will be responsible for service call charges.
Before You Call:
You will need to have the following information:
• Location Address
• Phone Numbers (cell and business location)
• Hours of Operation (including cleanup crew)
• Model and Serial # of the Unit
• Proof of Sales Receipt (if just out of warranty)
• Description of the Problem
After You Call:
They will give a repair authorization number and forward the request to Alert Refrigeration.